Job Description

Location: Lenexa, KS 66214 (On-site)
Pay Rate: $20/H

Schedule: Full-Time (Temp to Perm)

Overview :
This position supports customer service and order processing within a production and supply environment. The role focuses on accurate order management, inventory coordination, and responsive customer communication to ensure smooth operations between customers, sales, production, and shipping teams.

Key Responsibilities:

• Respond promptly to customer questions via phone and email.
• Process orders, returns, and credits accurately.
• Check inventory, order status, and shipment tracking.
• Provide product information and pricing.
• Resolve customer issues efficiently and escalate as needed.
• Support internal teams and maintain accurate records in the system.
• Coordinate with production and supply chain teams to ensure timely order fulfillment.

Qualifications:

• High school diploma or equivalent.
• 3+ years of customer service or order management experience.
• Strong communication and problem-solving skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Experience using ERP or CRM systems preferred.
• AS400 experience is a plus.

Benefits (upon eligibility):

• Competitive hourly pay
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match
• Performance-based bonus opportunity

Company Description:

We are a staffing company dedicated to connecting you with long-term career opportunities.

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