Job Description

Main Responsibilities of a Waiter/Waitress:
● Taking orders and delivering food and beverages.
● Helping guests with menu recommendations.
● Providing exceptional customer experience.
Waiter/Waitress Job Description:
Our restaurant is looking for a waiter/waitress with remarkable hard skills and engaging people skills.
The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a waiter/waitress who will treat our guests with attentiveness, patience, and a positive attitude.
The responsibilities of a waiter/waitress in our restaurant are to greet guests, seat them down, help them with menu recommendations, take and deliver orders (carry trays), and clear tables. All our waiters/waitresses are also responsible for handling cash and credit card transactions.
To help our restaurant provide a pleasurable dining experience, a good waiter/waitress should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.
Responsibilities of a Waiter/Waitress:
● Greeting, seating, and escorting guests.
● Providing menu recommendations and additional information.
● Upselling additional products when appropriate.
● Checking ID's to prevent minors from ordering alcoholic beverages.
● Taking orders using software, order slips, or by memorization.
● Communicating order details to the kitchen staff.
● Delivering food and beverages in a timely fashion.
● Delivering checks and collecting bill payments.
● Cleaning and maintaining the appearance of tables and tableware.
● Providing exceptional customer experience.
Waiter/Waitress Job Requirements:
● Must have prior experience as a waiter/waitress.
● Must showcase teamwork and communication skills.
● Must be able to handle money transactions responsibly.
● Must be able to multitask and act quickly.
● Must be flexible and ready to work in shifts.
●Must carry at least a high school diploma.

Located in the heart of the tall pines of Pinehurst is a storied authentic American tavern-Drum & Quill. With the hiring of a new Executive Chef, Kat Wiggs, Drum & Quill is the hottest gastropub pub in the area. The \Drum\ represents famous golf writer Bob Drum, and the \Quill\ represents the pen he used to immortalize Arnold Palmer as they founded Golf's Pro Grand Slam.
Drum & Quill is a legendary historic pub in a landmark building in the heart of Old Town Pinehurst. Authentic pubs were the bedrock of a young nation because they were traditional establishments that provided travelers with the comforts of food, drink, local music, a room, and maybe feeding their horses. Locals and visitors love our authentic pub experience, and we are the undisputed leader in the \Authentic Pub Experience\ and have been voted \Most Authentic Pub\ 3 years in 2021, 2022, and 2023 by the local paper and two years in a row in Sandhills Magazine.

Job Tags

Full time, Local area, Flexible hours, Shift work

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