Job Description

Description

As a Trading Services Analyst youll serve as a vital resource for the front office and client-facing stakeholders. Youll act as the liaison between the business technology control partners and operations. Your role includes the investigation of inquiries monitoring trade execution flows trade reconciliations and the fundamental understanding of our trading platforms and systems. Candidates must be able to provide and communicate solutions (in person by phone and by email) in a fast-paced high-pressure environment.

Responsibilities:

• Provide end-to-end trade flow support across all product channels globally
• Monitor ongoing support needs to address changes and gaps
• Drive continuous improvement efforts while reducing risk across all touch-points in the trade path
• Ensure the accurate and timely escalation and resolution of all inquiries
• Address ad hoc queries from operations technology and the front office
• Facilitate training for new application users
• Work with the business technology and operations to determine priorities schedule of releases and detail of the requirements for future enhancements/products

Qualifications:

• 2 - 3 years of financial industry experience
• Bachelors degree strongly preferred
• In-depth knowledge of Excel PowerPoint and Internet technologies
• Highly disciplined a self-starter and the ability to execute on assignments independently
• A team player who demonstrates work ethic and consistently demonstrates a high-level of professionalism
• Attention to detail with superior written verbal and problem-solving skills
• Excellent organizational and time management skills
• Ability to communicate with all levels within the Line of Business
• Strong capacity for operating in a flexible dynamic environment where creative and strategic thinking is required

Required Experience:

IC

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