Job Description

Salary: $123,000 - 163,000 per year Requirements:

• We are looking for 5+ years of experience as a Business Analyst, Product Analyst, Salesforce Functional Consultant, or Salesforce-focused Product Owner.
• We need experience supporting Agile delivery teams and Salesforce implementation, enhancement, or transformation initiatives.
• We require experience with Service Cloud and a strong hands-on understanding of the Salesforce platform.
• We value the ability to write clear user stories, acceptance criteria, business requirements, and functional documentation.
• We are seeking solid knowledge of Salesforce configuration concepts, including objects, fields, workflows, Flows, permissions, data modeling, and basic automation.
• We need strong communication skills, including the ability to ask insightful questions and document details accurately.
• We look for a strong ownership mindset and the ability to support features from discovery through production release.
• We require the ability to translate business needs into Salesforce-ready requirements and work effectively with technical stakeholders, architects, developers, and business users.
• We need the ability to thrive in a fast-paced, highly collaborative enterprise environment.
• Preferred: Salesforce certifications such as Administrator, Advanced Administrator, Service Cloud Consultant, Platform App Builder, or Business Analyst Certification.
• Preferred: Prior experience as a Salesforce Administrator, Functional Consultant, or Power User before transitioning into BA or product work.
• Preferred: Experience with Experience Cloud or portal solutions, Sales Cloud, highly technical engineering stakeholders, offshore or distributed delivery teams, and documentation such as process flows, data mapping, UAT plans, and release-readiness materials.
• Preferred: Exposure to Agentforce, AI-enabled Salesforce capabilities, Gemini, enterprise AI tools, or AI-assisted business process design.

• We partner closely with client stakeholders, consulting teams, Salesforce architects, developers, and delivery teams to define business needs.
• We document requirements, create user stories, and support Salesforce solution delivery.
• We translate business problems into clear Salesforce requirements and stay engaged through build, testing, and production release.
• We collaborate directly with technical and business stakeholders to ensure solutions align with operational needs.
• We may also help produce process flows, data mapping documents, UAT plans, and release-readiness documentation.

• AI
• Cloud
• Support
• Product Owner
• Salesforce
• LESS

More:

We are Kforce, hiring for a Salesforce Business Analyst role based in Mountain View, CA. This position sits within a highly collaborative enterprise environment and offers the opportunity to work with consulting teams, architects, developers, and business stakeholders across the full delivery lifecycle. We also provide comprehensive benefits to eligible employees, including medical, dental, and vision insurance, HSA and FSA options, 401(k), and life, disability, and ADD coverage. Salaried employees receive paid time off, and we maintain an equal opportunity hiring approach.

last updated 31 week of 2026

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