Pool Attendant Job at Marriott Phoenix Resort Tempe at the Buttes, Tempe, AZ

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  • Marriott Phoenix Resort Tempe at the Buttes
  • Tempe, AZ

Job Description

Marriott Phoenix Resort Tempe at the Buttes is looking for a Pool Associate.

Duties:
  • Maintain the cleanliness and organization of pool area.
  • Acknowledge and greet all guests with utmost courtesy and urgency, to assist.
  • Monitor use of the slide and ensure safety guidelines are followed.
  • Assist guests, answer questions, aide, and respond to needs quickly and accurately.
  • Handle customer service needs with a friendly and caring - yet assertive - demeanor, following resort standards and safety guidelines.
  • Collect dirty towels then wash, fold and restock the towel kiosk.
  • Arrange lounge and deck chairs, empty trash cans, clear tabletops, and maintain walkways and stairs.
  • Enforce pool rules.
  • Perform the daily opening/closing procedures, including informing swimmers of closing 15 minutes in advance.
  • Disinfecting and straightening chairs and tables: putting umbrellas up/down: sanitizing regularly touching surfaces.
  • Assist with events, programs, and activities as requested.
  • Ensure that all guests are wearing wristbands and verify hotel guests; respectfully and with high courtesy, work with guests to resolve infractions.
  • Collect items left by guests; store lost items in the lost and found; retrieve and return to the owner as necessary.
  • Visually inspect the pool to ensure proper clarity and cleanliness; notify the manager of any items that would require immediate attention.


Qualifications:

  • Must be able to lift at least 30 pounds, stay on feet for long periods of time, and be physically able to complete the execution of duties.


Other Requirements:

  • Project an approachable and professional image in personal appearance, manner, and demeanor.
  • Must be comfortable approaching guests who may not be following policies; capable of handling escalated situations.

About Marriott Phoenix Resort Tempe at the Buttes:

This resort offers breathtaking valley views, over 40,000 square feet of versatile indoor and outdoor event spaces, and 353 newly renovated guest rooms. Our diverse dining outlets include the award-winning Top of The Rock restaurant, celebrated for its excellence with multiple diner’s choice awards.

Job Tags

Full time, Immediate start

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