IT Help Desk Technician - Level 1 Support Job at Computer Village Inc., Coral Gables, FL

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  • Computer Village Inc.
  • Coral Gables, FL

Job Description

Salary: $33,280 - 33,280 per year Requirements:

  • Fundamental understanding of Windows operating systems, networking concepts, and popular software applications
  • Strong skills in troubleshooting and solving problems
  • Exceptional communication and customer service abilities
  • Capability to thrive in a dynamic support environment
  • Previous experience in IT support or relevant certifications (such as A+, Network+, etc.) is advantageous
Responsibilities:
  • Deliver first-line technical assistance for hardware, software, and network-related issues
  • Address help desk tickets, incoming phone calls, and email support inquiries
  • Diagnose and resolve fundamental IT challenges or escalate as needed
  • Set up, configure, and maintain workstations and basic IT equipment
  • Record issues, solutions, and support activities meticulously
Technologies:
  • Hardware
  • Support
  • Network
  • Windows

More:

At Computer Village, we are seeking a dedicated IT Help Desk Technician (Level 1) to be part of our expanding team. If you are enthusiastic about technology, enjoy problem-solving, and are keen on assisting others, we would love to connect with you. We provide hands-on experience in a professional IT setting, ample opportunities for career advancement, and a nurturing team atmosphere. Our compensation package is competitive, based on your experience, and includes benefits such as employee discounts, health insurance, paid time off, and support for professional development. This position requires in-person work at our location.

last updated 10 week of 2026

Job Tags

Full time

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