Job Description

Classification: Contract
Contract Length: 12-months

Responsibilities

• Evaluate business systems and user needs for applications/products supported by the eSSC team.
• Recommend system and business process modifications to support business strategies through purchased or in-house developed software.
• Write detailed descriptions of business goals, user needs, technology solution functions, and steps required to develop or modify those solutions.
• Ensure thorough knowledge of requirements gathering and documentation practices, as well as software development methodologies.
• Communicate requirements to software developers and ensure the designed solution meets business and user needs.
• Resolve conflicting requirements with business users.
• Work with project managers and scrum masters to develop timelines and manage project risks.
• Assist in the development of quality assurance test plans.
• Help develop end-user documentation.
• Gather and document use cases and feature requirements.
• Collaborate with project team of developers/QA analysts on features, enhancements, and fixes.
• Serve as 2nd tier escalation point for issues related to system functionality.

Day-to-Day Responsibilities

• Review, analyze, and evaluate business systems and user needs
• Gather and document detailed requirements, define scope and objectives, and ensure alignment with overall business strategies
• Translate business needs into functional and technical specifications
• Lead cross-functional collaboration between business stakeholders and IT teams
• Plan and execute project tasks with minimal supervision, leveraging experience and sound judgment
• Oversee and guide the work of team members as needed
• Exercise a high degree of creativity, problem-solving, and independent decision-making
• Typically report to a manager or department head

Requirements

• Requires a bachelor's degree in area of specialty and 6-8 years of experience in the field or in a related area.
• Mid- to Senior- level Business Analyst with both technical and functional expertise
• Proven experience leading complex end-to-end project lifecycles (from concept and requirements gathering through build oversight, go-live execution, and post-implementation stabilization)
• Strong experience in requirements elicitations, documentation, and validation
• Comfortable managing scope, timelines, and delivery risks
• Experience working on large enterprise-wide initiatives spanning multiple lines of business
• Basic knowledge of .NET, UiPath, SQL, and relational databases
• Experience operating within Agile and Waterfall methodologies
• Healthcare or hospital IT experience strongly preferred

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